For counselling appointment please contact us:
Service Hours: Monday to Friday, 9:00 am to 6:00 pm
(By appointment after 6:00pm)
Location: A207, Student Affairs Office
(Sat, Sun and Public Holidays will be closed)
Eligibility for the Service:
All registered students at Saint Francis University (including part-time students).
External Counselling Services (24 hours)
| Name / Organization | Contact | Mode of Counselling | |
| 1 | Family Caritas Crisis | 18288 | Phone |
| 2 | Shall We Talk - Mental Health Support Hotline | 18111 | Phone |
| 3 | Open Up | 9101 2012 | Whatsapp message |
Please call the Security Office at 3702 4333, or the police at 999 for immediate assistance. Please stay calm and seek help from others nearby.
During Office Hours
For urgent needs, please contact our Duty Counsellor at SAO (A207) to make appropriate arrangements.

Strengthening Emotion Regulation |
Building resilience to negative emotions |
Breathing Exercises (English Version) |
Why do I procrastinate? |
7 good habits to prevent and cope with stress |
Deconstructing loneliness (English subtitle) |
Walking away from loneliness (English subtitle) |
|
|
Name / Organization |
Contact |
|
18111 Mental Health Support Hotline |
18111 |
|
The Samaritan Befrienders Hong Kong |
2389 2222 (Cantonese) / |
|
Suicide Prevention Services |
2382 0000 |
|
Family Caritas Crisis |
18288 |
|
Tung Wah Group of Hospitals - Cease Crisis Centre |
18281 |
|
Name / Organization |
Contact |
|
Hong Kong Jockey Club Charities Trust – Open Up |
WhatsApp: 9101 2012 |
|
The Boys' & Girls' Clubs Association of Hong Kong -夜貓online |
WhatsApp: 6601 4823 |
|
The Hong Kong Federation of Youth Groups – uTouch |
WhatsApp: |
|
St James Settlement – 6 PM Cyber Youth Support Team |
2609 3228 / |
|
Caritas – Infinity Teens |
2117 0321 / |
|
HeartlineHK |
3001 6615 |
|
Hong Kong Red Cross - |
2514 2280 |
| Name / Organization |
Contact |
Service |
|
Baptist Oi Kwan Social Service |
3413 1543 |
Emotional support and mental health consultation hotline |
|
The Hong Kong Federation of Youth Groups |
2788 3444 |
Counselling hotline service for students in tertiary institutions |
|
Hong Kong Family Welfare Society |
2342 3110 |
Emotional support and peer counselling to individuals in need |
|
Hong Kong Young Women's Christian Association (YMCA) |
2711 6622 |
Counselling hotline service |
|
The Hong Kong Red Cross - |
2514 2280 |
Short term psychological counselling on emotional support and goal setting |
Please refer to the Staff Portal
Click here